Bank of Baroda Recruitment 2024

Bank of Baroda We are looking for a dedicated and enthusiastic BOB  Sales and Customer Support Representative to join our dynamic team. The ideal candidate will have a strong passion for delivering exceptional customer service and a proven track record in sales. You will be responsible for addressing customer inquiries, resolving issues, and driving sales through excellent communication and product knowledge. Bank of Baroda Recruitment 2024 BOB Recruitment

BOB  Sales and Customer Support Representative

Job Responsibilities BOB .

• Proactively identify and engage with potential customers to generate sales.

• Understand customer needs and provide appropriate product recommendations.

• Achieve and exceed sales goals and quotas.

• Maintain up-to-date knowledge of the products and services offered.

• Conduct product demonstrations and presentations to potential customers.

• Follow up on leads and close sales effectively.

Bank of Baroda Customer Support:

• Promptly respond to customer inquiries via phone, email, and chat.

• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

• Maintain a high level of professionalism and empathy in all customer interactions.

• Provide accurate information about products and services.

• Assist customers with order placement, tracking, and returns.

• Document customer interactions and transactions in the CRM system.

• Collaborate with other departments to resolve complex customer issues.

Bank of Baroda General Duties:

• Participate in training and development programs to enhance product knowledge and sales skills.

• Maintain a clean and organized work environment.

• Contribute to team efforts by completing related tasks as needed.

• Provide feedback on customer needs and trends to management.

✅BOB  Qualifications:

• High school diploma or equivalent; Bachelor’s degree in business, marketing or related field is a plus.
• Proven experience in a sales or customer support role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using CRM software and other sales tools.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings and weekends as needed

Mode Of Selection 

For Regular Basis Posts :

Online Test

Psychometric Test OR

Any Other Test

For Contract Basis Posts :

Short Listing

Personal Interview OR

Any Other Selection Method

✅Desirable Attributes’

Positive, can-do attitude.

Self-motivated with a passion for sales and customer service

Ability to work independently and as part of a team.

Strong analytical skills to understand customer needs and provide solutions

✅ Bank of Baroda Work Environment’

• Office setting with collaborative team environment.

• Remote work options may be available.

✅BOB  Benefits’

• Competitive salary with performance-based incentives.

• Health, dental, and vision insurance.
• Retirement savings plan.

• Paid vacation and holidays.

• Professional development opportunities.

This Bank of Baroda outlines the primary responsibilities and qualifications required for the role of Sales and Customer Support Representative. Adjustments may be made based on specific Bank of Baroda needs and job requirements.