Customer Support Jobs Gurugram, Junglee Rummy was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of +150, and the growth continues.- Customer Support Jobs Gurugram
We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience Junglee Rummy.-Job Openings In Noida
Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe.-
We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries.-
We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.
The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager. Jobs Openings Delhi-NCR
Build expert and dynamic knowledge of company products and services
Ensure high FCR% for Chat & Calls with Low Resolution time.
Good skills required to convert upgrades/References leads from the service call, Email & Chats.
Good written skill so that tickets can be handled properly.
Respond quickly, professionally, and accurately to all customer inquiries regarding product, Complaints, Request etc.
Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible
Interested candidate D op Resume 8588943515 to WhatsApp.
1-2 Yrs of support experience in Customer Service, technical Support, S2S, SAAS.
Should have excellent communication and negotiation skills.
Should have time management and planning skills.
Should have good negotiation & customer prospecting skills.
Benefits
Incentive (based on Performance)
BYOD/Wi-Fi Reimbursement.
