Amazon Job Vacancies is based Indian ethnic wear retail brand established in 1970. Amazon Job Vacancies originally began as a small store selling printed sarees and has evolved today into a leading retail name recognized by Indians globally. Since then, Amazon has been the most trusted and loved brand for trendy & traditional clothing that makes a women’s wardrobe fashionably updated. Keeping the heritage alive and adapting to the changing fashion needs of the Indian market, Amazon offers a variety of garments to choose from, across an exclusive range of sarees, suits, kurtis, lehengas, anarkalis & gowns. We are the pioneers of providing the best quality apparel at best price. For more information.Customer Support Jobs Openings, Amazon Job Vacancies
Preferred Candidates:
ONLY FOR FEMALE CANDIDATES
2+ years experience in Customer Care from Ecommerce industry is preferred.
Knowledge in Fashion and retail industry is a plus.
Good communication skills is required
Responsibilities
Attending customer correspondences through email, chat, and by phone in a timely manner.
Helping customers in choosing the right product for their requirements also help them to make a buying decision as well as suggest add-on products.
Assisting Customers with order creation process & payment links if they are facing a problem and troubleshooting it.
Liase with internal team (for e.g Logistics) for orders dispatch and ensuring their prompt delivery.
Dealing with customer issues & providing customers with clear instructions to resolve them.
Responding to customer complaints and concerns in a professional manner.
Experience in retail sales would be a plus.
Should be presentable, have excellent communication skills and convincing ability.
Updating customers. Amazon Job Vacancies
Benefits:
Life insurance
Paid sick time
Schedule:: Day shift
Amazon Job Data handling and soft communication skills needed. Should be aware of the local languages and patient polite talk manner. Basic computer skills needed, Amazon Job Vacancies.
