Google Jobs Bangalore
Job description
Requirements:
Required Candidate profile
Basic Computer Knowledge.
Knowledge of Internet Browsing.
More Infomation, bpo,
Roles and Responsibilities – Handle inbound and outbound calls, emails, chats with customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Ensure correct tagging/documentation of customer conversations on the CRM/tool.
Desired Candidate Profile – Customer Service Executive / Business Development Executive
Candidate Profile-
*Any Graduate / pursuing with 1 year of BPO Experience.
*Freshers are not eligible.
*Excellent verbal and written communication skills.
*Flexible with 24/7 Environment.
*Salary Rs. 25 K to 30K CTC.
*Work from Office.
Interested candidates can share resumes with @ 8588943515 WhatsApp Message Only
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