IRCTC Jobs Openings

the Indian Railway Catering and Tourism Corporation (IRCTC) is a government-owned company responsible for managing catering, tourism, and online ticketing operations of the Indian Railways. within  Indian Railways may vary based on the specific role and department. However, here are some common positions and their associated responsibilities: IRCTC Jobs Openings Sarkari Naukri 

Job Description

1. Customer Service Executive (CSE):
   • Handling customer queries and issues related to online ticketing, catering, and tourism services.
   • Providing assistance to customers in booking tickets, resolving payment-related concerns, and addressing service-related inquiries.
   • Ensuring customer satisfaction and maintaining a positive customer service experience.
2. Tourism Executive:
   • Promoting and selling tourism packages offered by IRCTC.
   • Handling customer inquiries regarding tour itineraries, pricing, and other travel-related details.
   • Coordinating with hotels, transportation providers, and other stakeholders to ensure smooth tour operations.
3. Catering Supervisor:
   • Overseeing catering services on trains and railway stations.
   • Managing catering staff, ensuring food quality and hygiene standards, and addressing customer feedback.
   • Coordinating with vendors and suppliers for the procurement of food and catering supplies.
4. Assistant Manager (IT):
   • Managing and maintaining IT systems related to online ticketing, reservation, and other technology-driven services.
   • Developing and implementing IT solutions to enhance the efficiency of IRCTC’s operations.
   • Troubleshooting technical issues and ensuring the security of online platforms.
5. Marketing Executive:
   • Developing marketing strategies to promote IRCTC services, including online ticketing, catering, and tourism.
   • Conducting market research to identify trends and opportunities.
   • Executing advertising campaigns and promotional activities.
6. Finance and Accounts Officer:
   • Handling financial transactions, budgeting, and financial reporting.
   • Ensuring compliance with accounting standards and government regulations.
   • Managing financial records and conducting audits.

How to Apply for IRCTC

Interested candidates can apply online directly from the link given on the website. Do not make the mistake of ignoring the instructions given while filling your application form, otherwise you will have to pay the consequences. Application for direct recruitment has started for any candidate in IRCTC Corporation. If you want to apply then you can apply from the form given below. After submitting the application, it is necessary to pay the fee. After paying the fee, all the information will be available on your email ID if you have not used your email and mobile.

It’s important to note that job descriptions and roles within IRCTC may be subject to change, and new positions may be introduced. For the latest and most accurate information about specific job descriptions and openings, it is recommended to visit the official IRCTC website or refer to their official recruitment notifications. By Indian Railway Recruitment Board (RRB)