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Full Time
Employment Info
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Customer Support Executive/ International voice Process

Job description

The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Vacancies

Job Description:

  • Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales handholding and deliverables)
  • Assisting recruiters and HR professionals in understanding the functionalities of Rojgar Hunt portal and providing resolutions to their recruitment related queries
  • Creating a high trust value proposition and making clients understand various service offerings and the functionalities of Rojgarhunt.com website.
  • Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT.
  • Coordinating with other departments on a daily basis and following up with them diligently
  • Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected.

Required Skills:

  • Excellent verbal and written communication skills
  • Ability to work independently and under pressure.
  • Comfortable with rotational shifts

Desired Skills:

  • Candidates with prior experience in client handling / BPO Voice process will be preferred.
  • Candidates with an exposure in MS Office and the Internet would be given preference.

If you are looking for any information, please feel free to contact us Only WhatsApp 

» Call 8588943515 to WhatsApp Service help 24/7

Customer Service
Internet (E-Commerce)
Customer Success, Service & Operations
Customer Success, Service & Operations.


Data Entry Operator/Computer Operator
Responsibilities:

Insert customer and account data by inputting text based and numerical information from source documents within time limits.
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
Call to the clients if any query

Skills Required:
Candidate must have good typing speed
Good in writing communication skills required – Hindi English
Must have good discipline

Data Entry / MIS
Recruitment / Staffing
Customer Success, Service & Operations
Back Office
Education: 10th’ 12th’ Passed
Apply Now. [ninja_form id=1]

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