PayPal Jobs Lucknow, Sales Executive Across..

Full Time
  • Salary: Rs. 10,000 - 46,000
  • Employment Info

    PayPal Jobs Lucknow

    Hiring a payments professional to fulfill our Payment Product and Engineering requirements for the India market. This individual will need to have an understanding of regulations, networks, and emerging technologies and also understand the economics of Payments. Prior experience running the Payments area of a Digital Wallet or Large merchant is a plus, PayPal Jobs

    Technical Sales Executive

    Inbound ( Giftcard, Cashup, Paypal, IOS Calls Payment Gateway Call )

    Technical Sales Executive
    A dynamic professional – minimum 10+2 educational qualification.

    Designation: Tele Sales Executive
    Roles and Responsibilities:
    • Responsible for generating leads over the phone and maintaining good customer relationships.
    • Aiming to achieve quarterly or yearly targets
    • Engage in end-to-end customer support from acquiring new clients to on-boarding
    • Comfortable with inbound and outbound process .Interested Under Graduates can also

    JOB PROFILE:-
    • Handling US customers and providing VOICE based technical support.
    • Completely responsible for troubleshooting Network & OS related issues.
    • Should possess basic knowledge on networking concepts.
    • Open to feedback & learning.

    Education
    Graduation Not Required
    Post Graduation Not Required

    Doctorate Not Required


    Technical Support Specialist

    Full Job Description

    Position title
    Technical Support Executive
    Description

    As a technical support executive, you are supposed to monitor and maintain the software within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.

    Tasks can include installing and configuring software, diagnosing software faults and solving technical problems, either over the phone or face to face.

    Required Skills/Abilities:

    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Strong supervisory and leadership skills.
    • Strong analytical and problem-solving skills.
    • Superior understanding of computer hardware and software systems.
    • Excellent time management skills.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Proficient with Microsoft Office Suite or related software.
    • Ability to explain technical issues to technical and nontechnical employees and customers.
    • Proficient with or the ability to quickly learn an array of computer hardware and software.

    Education and Experience:

    • Bachelors degree in Computer Science or related field, or equivalent experience, required.
    • At least four years of related experience required.
    Employment Type
    Full-time, Intern
    Job Location India

    Minimum one year (Freshers allowed)

    Working Hours

    8.5

    Technical Support Engineer

    The following are some primary tasks of an technical engineer that should be seen in a technical support engineer job description.

    • Technical Engineer install and configure computer applications.
    • Engineers monitor and maintain computer networks.
    • Technical Engineer configure operating systems.
    • Technicians resolve issues related to the network.
    • Technical Support Engineer prioritize and manage the workflow.
    • Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
    • Engineers design computer systems to meet the particular requirements of their organization or clients.
    • Technical Engineer should possess the ability to learn and work on changing and emerging technologies.
    • Technical Support Engineer are the first point of contact for clients for issues concerning their computer systems and equipment.
    • Technical Engineer keep track of users’ system issues until they are resolved by adhering to the agreed timelines.
    • To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
    • Engineers maintain procedural documents and reports.
    • Technical Engineer follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
    • Technical Support Engineer provide accurate feedback to customers promptly.
    • Technical Engineer ensure proper logging of all issues.
    • Engineers follow up with clients to make sure their computer systems are functioning properly after troubleshooting.
    • Technical Engineer prepare accurate reports promptly.
    • Technical Support Engineer document technical knowledge in the knowledge database.
    • Engineers also train people on how to use different types of systems.
    • Technical Engineer monitor daily performance of technical systems.
    • Technical Support Engineer help companies deploy new software or hardware systems.

    Job Type: Full-time

    Pay: ₹500,000.00 – ₹700,000.00 per year


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